Operator’s Licence Awareness Course/Transport Manager CPC Refresher Course

An operator’s licence is granted on the understanding that the operator will adhere to the undertakings outlined in the application they sent to the Office of the Traffic Commissioner. It is a criminal offence for an operator to fail to comply with these undertakings, and should this occur, the operator may be called to a Public Inquiry. Here, the Traffic Commissioner has the power to curtail, suspend or revoke an operator’s licence. It is thus imperative that the rules and regulations regarding the operation of large goods vehicles are followed at all times.

Our operator’s licence awareness course is aimed at operators who have been instructed by the Traffic Commissioner to attend an operator’s awareness, management or compliance course. It is also for any operators or transport managers who feel that they are unfamiliar with their legal duties and responsibilities.


Our one day course covers an array of areas that directly relate to the day to day running of any transport operation. These areas include:

  • drivers’ hours and working time regulations.
  • tachograph regulations.
  • record keeping.
  • Driver CPC.
  • driver licensing.
  • operator’s licence management.
  • vehicle maintenance.
  • Operator Compliance Risk Score.

To ensure that attendees get the required level of guidance from our trainer, we keep class sizes small, with a maximum of 10 delegates per course.

On the day, should anyone wish to discuss any particular matters or worries about their own transport operation, this information would be received in complete confidence. All information shared with us would remain confidential, and attendees should have no fear of any information reaching the DVSA or the Traffic Commissioner. The openness this creates allows us to offer the most accurate advice for how to rectify any existing issues.


Please contact us for our next available course dates. These courses are held at our training centre in Exeter.


  • The course is for operators who have been instructed by the Traffic Commissioner to attend an operator’s awareness, management or compliance course. It is also for operators or transport managers who are unfamiliar with their legal obligations.
  • It is a one day course which includes drivers’ hours, tachograph regulations and record keeping. It is conducted at our JAUPT approved centre.
  • A certificate of attendance is issued to each delegate. This can be sent to the Traffic Commissioner as proof of attendance.
  • There are a small number of delegates per course.
  • Each delegate receive a set of reference materials to take away. These materials summarise the content of the course.
  • We offer confidential advice for any individuals or businesses with particular problems.
  • We also offer free continuous phone support to all delegates and their drivers after the course. We can then provide advice and guidance on how to address any future transport related issues.